RE: [Epic] GW customer service (fwd)

From: Gunnar Strand <magician_at_...>
Date: Tue, 14 Jan 1997 17:18:16 +0100 (NFT)

Forwarded message:
>From!andy.skinner Tue Jan 14 14:42:21 1997
From: Andy Skinner <andy.skinner_at_...>
To: owner-space-marine <owner-space-marine_at_...>
Subject: RE: [Epic] GW customer service
Date: Tue, 14 Jan 97 08:20:00 EST
Message-ID: <32DB8E2F_at_...>
Encoding: 21 TEXT
X-Mailer: Microsoft Mail V3.0

>I purchased a copy of the 2nd edition Space Marine last month, openned
>it up to find the entire Eldar force and a few space marines missing.
>The customer service department sent me the missing figures and a few
>extra sprues within a week of receiving my email.
>I have been bashing them alot lately on this list. I have always had
>good results from the Customer service guys. Too bad it doesn't
>spillover into the marketing department.

I don't usually do "me too" posts, but with all the GW
bashing, it seems only right to give some credit here.
I have had the customer service people be very nice
and helpful to me. They replaced a small Warhound
piece, that I think I even lost myself, and an extra
knight along with it. They're nice. Only problem
was this weird, almost naive, assumption that we
are playing nothing but GW games. Really strange.


He who shouts the loudest has the floor.
Received on Thu Jan 01 1970 - 00:00:00 UTC

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