FW: [Epic] GW customer service

From: Andy Skinner <andy.skinner_at_...>
Date: Tue, 14 Jan 97 11:41:00 EST

Darn. It is way too easy for me to send posts to owner-space-marine,
instead of the list itself.


From: Andy Skinner
Sent: Tuesday, January 14, 1997 8:20 AM
To: owner-space-marine
Subject: RE: [Epic] GW customer service

>I purchased a copy of the 2nd edition Space Marine last month, openned
>it up to find the entire Eldar force and a few space marines missing.
>The customer service department sent me the missing figures and a few
>extra sprues within a week of receiving my email.
>I have been bashing them alot lately on this list. I have always had
>good results from the Customer service guys. Too bad it doesn't
>spillover into the marketing department.

I don't usually do "me too" posts, but with all the GW
bashing, it seems only right to give some credit here.
I have had the customer service people be very nice
and helpful to me. They replaced a small Warhound
piece, that I think I even lost myself, and an extra
knight along with it. They're nice. Only problem
was this weird, almost naive, assumption that we
are playing nothing but GW games. Really strange.

Received on Tue Jan 14 1997 - 16:41:00 UTC

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