Re: [Epic] GW customer service (fwd)

From: Perrin Haley <phaley_at_...>
Date: Tue, 14 Jan 1997 16:33:42 -0800

>Gunnar Strand wrote:
>> >I have been bashing them alot lately on this list. I have always had
>> >good results from the Customer service guys. Too bad it doesn't
>> >spillover into the marketing department.
>> I don't usually do "me too" posts, but with all the GW
>> bashing, it seems only right to give some credit here.
>> I have had the customer service people be very nice
>> and helpful to me. They replaced a small Warhound
>> piece, that I think I even lost myself, and an extra
>> knight along with it. They're nice. Only problem
>> was this weird, almost naive, assumption that we
>> are playing nothing but GW games. Really strange.
>> andy
>> andy.skinner_at_...
>I called mail order here in Canada yesterday because a friend's 40k chaos
>dreadnaught was missing a piece. The guy (when he found out that I play
>epic and fantasy) kept going on and on about how cool it was that a woman
>was playing. It was pretty funny. He sent out the piece that was
>missing. I must say that the people in mail order are always freindly
>and helpfull.

Here we go again with another "Me too" post, but here it goes. My friend
went out and bought a Chaos box and it had *no* sprues of stands in it. As
you can guess, mail order was nice, and he got the right number of stands
relativly quickly. Anyone else have some nice success stories?

Received on Wed Jan 15 1997 - 00:33:42 UTC

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